Specialized Medical Devices is a leading provider of Clinical Respiratory Services and Durable Home Medical equipment to Northern and Central Alabama residents. Located in 5 offices, they have been providing personalized service for over 22 years.
OfficeMinder Solutions worked closely with Specialized Medical Devices to design and develop a comprehensive practice management system to automate their front office and field service functions. The implementation achieves a near paperless office by automating redesigned workflows and working with electronic content directly (not just working with scanned images of content). The resulting system enabled SMD to reduce staff by over 50% while still serving the same number of patients, and to easily pass the Joint Commission accreditation.